At be9999, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We keep it plain and straightforward — no legal jargon designed to confuse.
Privacy at a Glance
Six core commitments that define how be9999 handles your personal information every single day.
Every piece of data transmitted between your device and the be9999 platform is protected by industry-standard SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text across any network.
be9999 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account, process payments, and keep the platform secure. Full stop.
Registered players at be9999 have the right to access, correct, and request deletion of their personal data at any time. Submit a request through our support team and we will respond within 30 days in accordance with applicable data protection standards.
All personal data held by be9999 is stored on secure servers with restricted access. Payment information is processed through our certified payment partners and is not stored directly on be9999 infrastructure. Access to player data is limited to authorised staff only.
be9999 uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We do not use cookies to track your activity across other websites or to build advertising profiles.
In the unlikely event of a data security incident that affects your personal information, be9999 will notify affected players promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence. We do not hide security incidents.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by be9999 through the be9999.club website, the be9999 mobile app, and any other platform operated under the be9999 brand. By registering an account or using the be9999 platform, you confirm that you have read and understood this policy.
be9999 is an online gaming platform operating under the domain be9999.club, providing gaming services to players in Bangladesh. When this Privacy Policy refers to "be9999", "we", "us", or "our", it refers to the operator of the be9999 platform and all services provided through it.
be9999 acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how be9999 handles your data, you can contact us at any time using the details in Section 12 of this policy.
For all privacy-related queries, contact the be9999 data team at [email protected]. We aim to respond to all privacy enquiries within 5 business days.
be9999 collects personal data from you in several ways — directly when you register or interact with the platform, automatically when you use the site, and occasionally from third-party sources such as payment providers. Here is a clear breakdown of what we collect and why.
When you make a deposit or withdrawal through bKash, Nagad, or Rocket, be9999 receives transaction confirmation data from those providers. This includes the transaction reference number, amount, and timestamp. be9999 does not receive your full mobile banking credentials from these providers.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, ID document | You (registration / KYC) |
| Contact Data | Mobile number | You (registration) |
| Financial Data | bKash / Nagad / Rocket account number, transaction records | You + payment providers |
| Technical Data | IP address, device type, browser | Automatic collection |
| Usage Data | Pages visited, games played, session duration | Automatic collection |
| Communications Data | Support messages, complaint records | You (support interactions) |
be9999 uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair, and enjoyable gaming experience. We do not use your data for purposes that are unrelated to the be9999 service.
Marketing Opt-Out: If you no longer wish to receive promotional communications from be9999, you can opt out at any time by contacting our support team or updating your communication preferences in your account settings.
be9999 processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being used:
be9999 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
To process your deposits and withdrawals, be9999 shares necessary transaction data with bKash, Nagad, and Rocket. These providers process your payment data under their own privacy policies and security standards. be9999 does not store your full mobile banking credentials.
Where required for KYC verification, be9999 may share your identity documents with a trusted third-party verification service. These partners are contractually bound to process your data only for the purpose of identity verification and to maintain appropriate security standards.
be9999 uses third-party technology providers for services such as cloud hosting, platform analytics, and customer support tools. These providers access your data only as necessary to provide their services to be9999 and are not permitted to use your data for their own purposes.
be9999 may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, court order, or regulatory requirement. We will notify you of any such disclosure where we are legally permitted to do so.
All third parties with whom be9999 shares personal data are required to maintain appropriate technical and organisational security measures to protect your information. be9999 does not transfer your personal data to countries outside your region without appropriate safeguards in place.
be9999 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it. Here is a plain-language breakdown of the cookies we use.
These cookies are necessary for the be9999 platform to function. They keep you logged in during your session, maintain your account security, and ensure that the platform loads correctly on your device. You cannot opt out of essential cookies without affecting the functionality of the platform.
These cookies remember your settings and preferences on the be9999 platform, such as your preferred language, display settings, and game lobby filters. They make your experience more convenient by saving you from having to reset your preferences every time you visit.
be9999 uses analytics cookies to understand how players navigate the platform — which pages are most visited, where players spend the most time, and where technical issues occur. This data is used in aggregate form and does not identify individual players. You can opt out of analytics cookies by contacting our support team.
be9999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 7 years from transaction date | Anti-money laundering requirements |
| Identity verification documents | 5 years after account closure | Regulatory compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical and usage logs | 12 months | Security monitoring and platform improvement |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent |
When your data is no longer required, be9999 will securely delete or anonymise it so that it can no longer be linked to you as an individual. If you request deletion of your account, we will process your request in accordance with the retention periods above — some data must be retained for legal reasons even after your account is closed.
As a be9999 player, you have a number of rights over the personal data we hold about you. These rights are set out below. To exercise any of these rights, contact the be9999 support team at [email protected]. We will respond to all valid requests within 30 days.
Request a copy of all personal data be9999 holds about you, including how it is being used and with whom it has been shared.
Request correction of any inaccurate or incomplete personal data held in your be9999 account. You can update basic details directly in your account settings.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that be9999 restricts the processing of your data in certain circumstances, for example while a complaint or dispute is being investigated.
Request a copy of your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Object to the processing of your personal data for direct marketing purposes or where processing is based on be9999's legitimate interests.
Identity Verification Required: To protect your privacy, be9999 will verify your identity before processing any data rights request. This ensures that we only disclose or modify data in response to requests from the genuine account holder.
be9999 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or disclosure.
While be9999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your be9999 account and never share your login credentials with anyone.
The be9999 platform is strictly for adults aged 18 and over. be9999 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the be9999 platform in any way.
If be9999 discovers that personal data has been collected from a person under the age of 18, we will immediately suspend the relevant account, delete the data, and take appropriate steps to prevent further access. If you believe that a minor has registered an account at be9999, please contact our support team immediately at [email protected].
Age Verification: be9999 verifies the age of all players before processing withdrawals. Any account where age verification cannot be completed will be suspended until valid proof of age is provided.
be9999 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date at the top.
Where changes are material — meaning they significantly affect how we collect or use your personal data — be9999 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. For minor updates, such as clarifications or corrections, we may update the policy without separate notification.
Your continued use of the be9999 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of how be9999 handles your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way be9999 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week, and we take all privacy enquiries seriously.
For formal data rights requests — such as access, rectification, or erasure requests — please email us with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity before processing the request.
This Privacy Policy was last reviewed and updated on 1 January 2025. be9999 is committed to handling your personal data with transparency, care, and respect. Thank you for trusting us with your information.
Now that you know exactly how be9999 protects your privacy, join thousands of players across Bangladesh who trust be9999 for fast payouts, fair games, and a platform that genuinely looks after its players.
18+ only. Please play responsibly. Responsible Gaming