Terms and Conditions — be9999 Online Gaming Platform

1 Introduction & Acceptance of Terms

Welcome to be9999, an online gaming platform operated under the domain be9999.club and accessible to players in Bangladesh. These Terms and Conditions ("Terms") govern the relationship between be9999 and any person ("you", "the player", "the user") who accesses, registers on, or uses the be9999 platform in any capacity.

By registering an account at be9999, making a deposit, placing a bet, or using any feature of the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you are accessing be9999 on behalf of another person, you confirm that you have the authority to bind that person to these Terms.

be9999 reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Your continued use of the be9999 platform after any such update constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

2 Eligibility & Registration Requirements

To register and use the be9999 platform, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. be9999 does not permit minors to register or use the platform under any circumstances.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be registered on any self-exclusion list or have previously been excluded from be9999 or any affiliated platform.
• You must not be acting on behalf of another person or as an agent for any third party when registering or placing bets.
• You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.

Registration Information

When registering at be9999, you are required to provide accurate, complete, and current information including your full legal name, date of birth, contact number, and payment method details. Providing false or misleading information during registration is a breach of these Terms and may result in immediate account suspension and forfeiture of any balance held in the account.

be9999 operates a strict one-account-per-person policy. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If be9999 detects multiple accounts linked to the same individual, all accounts may be suspended and any winnings or bonuses associated with those accounts may be voided.

3 Account Management & Security

Once your be9999 account is registered, you are solely responsible for all activity that takes place under your account. This includes all bets placed, all deposits made, and all withdrawals requested, regardless of whether those actions were taken by you personally or by someone else using your credentials.

Login Credentials

You must keep your be9999 username and password strictly confidential. You must not share your login details with any other person. be9999 will never contact you by email, live chat, or phone to ask for your password. If you receive any such request, treat it as fraudulent and report it to our support team immediately.

If you suspect that your account has been accessed without your authorisation, you must notify be9999 support immediately. be9999 will investigate the matter and may temporarily suspend the account during the investigation to protect your funds.

Account Verification (KYC)

be9999 is required to verify the identity of all players before processing withdrawals. This process — commonly referred to as Know Your Customer (KYC) — requires you to submit a copy of a valid government-issued photo ID and, in some cases, proof of your registered payment method. Verification is typically completed within 24 hours of document submission.

• Accepted ID documents: National ID card, passport, or driving licence.
• Proof of payment method may be required for withdrawals above a certain threshold.
• All documents submitted must be valid, unaltered, and clearly legible.
• be9999 reserves the right to request additional documentation at any time.

4 Deposits, Withdrawals & Payment Policy

be9999 supports bKash, Nagad, and Rocket as payment methods for both deposits and withdrawals. All transactions are processed in Bangladeshi Taka (BDT). be9999 does not charge fees on standard deposits or withdrawals, though your mobile banking provider may apply their own transaction charges.

Deposits

• Minimum deposit amount: ৳100.
• Deposits are credited to your be9999 account instantly upon confirmation from the payment provider.
• If a deposit does not appear in your account within 15 minutes, contact support with your transaction reference number.
• be9999 only accepts deposits from payment methods registered in your own name. Third-party deposits are not permitted.

Withdrawals

• Minimum withdrawal amount: ৳200.
• Withdrawals are processed to the same payment method used for the most recent deposit wherever possible.
• Verified accounts receive withdrawals within 15 minutes during normal operating hours.
• Withdrawals may be delayed if additional verification is required or if the account is under review.
• be9999 reserves the right to request documentation before processing any withdrawal.

5 Bonuses, Promotions & Wagering Requirements

be9999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time the offer is made, as well as the general bonus conditions set out in this section.

General Bonus Conditions

• All bonuses are subject to wagering requirements. The specific wagering multiplier for each bonus is stated in the promotion details.
• Wagering requirements must be met within the time period specified for each bonus. Unused bonus funds expire at the end of this period.
• be9999 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Only one welcome bonus may be claimed per player, per household, and per device.
• Bonuses are intended for recreational players only. be9999 reserves the right to withhold bonuses from accounts that show patterns consistent with bonus abuse.

Bonus Abuse

Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same bonus more than once, using betting strategies designed to exploit bonus terms, and colluding with other players to meet wagering requirements artificially. be9999 actively monitors for bonus abuse and will void bonuses and associated winnings where abuse is detected.

6 Game Rules, Betting & Results

All games available at be9999 — including fishing games, slots, live dealer tables, roulette, and keno — are governed by the individual game rules displayed within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing bets.

Random Number Generation & Fairness

Every game at be9999 uses an independently certified random number generator (RNG) to determine outcomes. The RNG is regularly audited by third-party testing agencies to ensure that results are genuinely random and that the published return-to-player (RTP) percentages are accurate. No outcome at be9999 is influenced by bet size, account history, or any external factor.

Finality of Results

• All game results are final once confirmed by the be9999 system.
• In the event of a technical error during a game round, be9999 reserves the right to void the affected round and return the bet amount to the player's account.
• Disputes regarding game results must be submitted to support within 72 hours of the relevant game round.
• be9999's decision on disputed game results is final, subject to the outcome of any formal complaint process.

Betting Limits

Minimum and maximum bet limits apply to all games at be9999. These limits are displayed within each game interface. be9999 reserves the right to adjust betting limits for individual accounts or across the platform at any time.

7 Prohibited Conduct

The following activities are strictly prohibited at be9999. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may result in legal action where applicable:

• Registering more than one account on the be9999 platform.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using software, bots, scripts, or any automated tools to interact with the be9999 platform.
• Attempting to manipulate game outcomes through any technical or non-technical means.
• Colluding with other players to gain an unfair advantage in any game.
• Using the be9999 platform for money laundering or any other illegal financial activity.
• Depositing funds obtained through fraudulent or illegal means.
• Abusing the bonus system in any way, including creating multiple accounts to claim bonuses repeatedly.
• Harassing, threatening, or abusing be9999 staff or other players through any communication channel.
• Attempting to access areas of the be9999 platform that you are not authorised to access.

8 Responsible Gaming

be9999 is committed to promoting responsible gaming among all players on the platform. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to help players stay in control seriously.

Available Tools

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your be9999 account.
• Loss Limits: Set limits on how much you are willing to lose within a defined time period.
• Session Time Alerts: Receive notifications when you have been playing for a specified period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the be9999 platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.
• Reality Checks: Periodic reminders of how long you have been playing and how much you have wagered during the current session.

All responsible gaming tools are accessible directly from your account settings. If you are concerned about your gaming behaviour or that of someone you know, please visit our Responsible Gaming page for further information and support resources.

9 Privacy & Data Protection

be9999 collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering at be9999, you consent to the collection and processing of your personal data as described in the Privacy Policy.

be9999 collects personal data for the purposes of account management, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not sell your personal data to third parties. Data is shared with third parties only where necessary to provide the services you have requested or where required by law.

• All data transmitted between your device and the be9999 platform is encrypted using SSL technology.
• Payment information is processed securely through our payment partners and is not stored on be9999 servers.
• You have the right to request access to the personal data be9999 holds about you at any time.
• You may request correction or deletion of your personal data, subject to our legal obligations to retain certain records.

10 Limitation of Liability

To the maximum extent permitted by applicable law, be9999 shall not be liable for any loss or damage arising from your use of the platform, including but not limited to:

• Loss of funds resulting from your own decisions to place bets on the be9999 platform.
• Technical failures, interruptions, or errors that are outside of be9999's reasonable control.
• Unauthorised access to your account resulting from your failure to keep your login credentials secure.
• Delays in payment processing caused by third-party payment providers including bKash, Nagad, or Rocket.
• Any indirect, consequential, or incidental losses arising from your use of the be9999 platform.

be9999's total liability to you in connection with any single incident or series of related incidents shall not exceed the amount of funds held in your be9999 account at the time of the incident. Nothing in these Terms limits be9999's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

11 Amendments, Suspension & Termination

Amendments to Terms

be9999 reserves the right to amend these Terms and Conditions at any time. Amended Terms will be published on this page with an updated effective date. Where changes are material, be9999 will make reasonable efforts to notify registered players via email or in-platform notification. Your continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.

Account Suspension & Closure

be9999 reserves the right to suspend or close any account at any time, with or without prior notice, where:

• The account holder has breached any provision of these Terms.
• be9999 has reasonable grounds to suspect fraudulent activity, money laundering, or other illegal conduct.
• The account holder has provided false or misleading information during registration or verification.
• Regulatory or legal requirements necessitate the suspension or closure of the account.

Where an account is closed due to a breach of these Terms, any funds associated with fraudulent activity or bonus abuse may be forfeited. Legitimate funds held in the account at the time of closure will be returned to the account holder following the completion of any investigation.

Voluntary Account Closure

You may close your be9999 account at any time by contacting our support team. Before closing your account, any pending withdrawals will be processed and any active bonuses will be cancelled. Account closure requests are typically processed within 48 hours.

12 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the dispute resolution process set out below.

Complaints Process

If you have a complaint about any aspect of the be9999 platform, you should first contact our support team via live chat or email at [email protected]. Our support team will acknowledge your complaint within 24 hours and aim to resolve it within 5 business days.

If you are not satisfied with the outcome of the support team's response, you may escalate your complaint to the be9999 management team by requesting an escalation through the same contact channels. Escalated complaints are reviewed by a senior member of the team and a final decision is communicated within 10 business days.

These Terms and Conditions were last reviewed and updated on 1 January 2025. If you have any questions about these Terms, please contact be9999 support before registering or placing any bets on the platform.